Mema’s Grocer Hiring! Full Time Customer Service Representative in WP Kuala Lumpur, Earn up to MYR 4,000 + overtime - Ricebowl

Possess at least a PMR / SPM /Diploma certificate or equivalent.

Fresh graduates are welcomed to apply.

Applicants must be a Malaysian citizen or Permanent Resident status

Demonstrate excellent customer service skills and a passion for assisting customers.

Exhibit strong communication skills in both English and Bahasa Malaysia, enabling effective interaction with customers and colleagues.

Pay close attention to detail to ensure accurate cash handling and stocking procedures.

Be a team player with the ability to collaborate effectively with colleagues to achieve common goals.

Manage time effectively to prioritize tasks and meet deadlines in a fast-paced retail environment.

Willingness to learn and adapt to new procedures and technologies within the grocery store environment.

Ability to perform physical tasks such as stocking shelves and lifting moderate weights.

Provide exceptional customer service by greeting customers, answering questions, and assisting with locating products.

Operate cash registers and handle financial transactions accurately, including processing payments, issuing receipts, and providing change.

Stock shelves, displays, and coolers with merchandise, ensuring products are fresh, properly rotated (FIFO), and attractively presented.

Maintain a clean and organized store environment by sweeping, mopping, dusting, and removing trash and debris.

Monitor product quality and expiration dates, removing expired or damaged items from shelves and reporting any issues to the supervisor.

Assist with inventory management tasks, such as counting stock, recording inventory levels, and participating in stocktaking activities.

Collaborate with team members to achieve store sales goals and maintain a positive and productive work environment.