- Jalan Raja Bandar Kuala Lumpur WP Kuala Lumpur Malaysia 50480

Bandar Kuala Lumpur, WP Kuala Lumpur
工作地点
x2_onboarding.experience.fields.job_description.title
任职资格
Candidate must have hotel experience preferred front office or reservation exp in hotel industry.
Excellent communication skills in English and language required;
Excellent commercial understanding;
Problem solving;
Sense of responsibility;
Independent and customer friendly.
Experienced with Customer Care, internet and hotel industry;
Available for changes in shift schedule on a monthly rotation schedule or as business needs require
岗位职责
Handle pre and post reservation inquiries by phone, e-mail and fax;
Handle customer requests by phone and e-mail;
Modify, change and/or cancel existing reservations;
Make outbound calls to hotels/guests to arrangement special requests;
Act as liaison between guest and hotel to resolve complaints;
Manage relationships with hotels by providing high levels of customer service and account management support.
好处
所需技能
LRT - MASJID JAMEK
0.5 km
LRT - PLAZA RAKYAT
0.7 km
LRT - DANG WANGI
0.8 km
MRL - BUKIT NANAS
0.8 km
MRT - MERDEKA
0.9 km
LRT - BANDARAYA
0.9 km
KTM - BANK NEGARA
1.0 km
MRL - MEDAN TUANKU
1.0 km
MRT - PASAR SENI
1.1 km
LRT - PASAR SENI
1.1 km
MRL - RAJA CHULAN
1.1 km
MRT - BUKIT BINTANG
1.2 km
MRL - BUKIT BINTANG
1.2 km
MRL - HANG TUAH
1.2 km
MRL - IMBI
1.3 km
job_detail.scamJob.title
job_detail.scamJob.subs