- Jalan Desa Aman 1 Kuala Lumpur WP Kuala Lumpur Malaysia 56100

KL City, WP Kuala Lumpur
Working Location
Job Description
Requirements
1. Strong Vocal Ability
Good pitch, rhythm, and singing skills.
2. Understand Emotions
Able to read the room and create emotional engagement.
3. Strong People Skills
Excellent communication and interpersonal abilities.
4. Stage & Crowd Control
Able to manage stage flow and maintain an exciting atmosphere.
5. Understanding of Nightlife Etiquette
Familiar with entertainment venue culture, professional conduct, and guest etiquette.
6. Deliver Emotional Value
Help guests feel happy, relaxed, appreciated, and eager to return.
7. Bilingual Communication Skills
Able to communicate in Chinese and English.
Additional languages are an advantage.
8. Key Strengths
Strong singing ability, sense of humor, hosting skills, and crowd engagement capability.
Responsibilities
Lead and manage the daily operations of the karaoke lounge, ensuring a seamless and high-quality entertainment experience for all guests.
Host karaoke sessions with energy and charisma, engaging guests, managing song requests, and maintaining a lively atmosphere.
Develop and implement creative event concepts and promotions to attract new customers and retain existing ones, aligning with the company's premium entertainment and lifestyle brand.
Oversee sound and lighting systems, ensuring they are functioning optimally and contributing to a concert-grade karaoke experience.
Train and mentor junior KJ staff, imparting best practices in hosting, customer service, and technical operations.
Manage inventory of karaoke song library, ensuring a diverse and up-to-date selection across various genres and languages (English, Mandarin, Bahasa Malaysia).
Handle customer inquiries, feedback, and complaints professionally and efficiently, striving to exceed expectations and resolve issues promptly.
Collaborate with the marketing team to develop promotional materials and social media content that highlights the unique live karaoke experience offered by KJ Live Star Holdings.
Ensure compliance with all company policies, safety regulations, and licensing requirements within the venue.
Analyze customer feedback and operational data to identify areas for improvement and implement strategies to enhance guest satisfaction and operational efficiency.
Benefits
Skills
TAMAN MUTIARA
0.4 km
TAMAN MIDAH
1.4 km
TAMAN CONNAUGHT
1.8 km
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