Malaysia Aviation Group Hiring! Full Time Senior Executive, MRO Account Manager in Selangor - Ricebowl

Qualifications and Years of Experience

• Bachelor’s degree in engineering fields or Aircraft Maintenance License with MBA

• Project Management with Lean & Kaizen experience is a plus

Areas of Experience

• MRO, Aerospace Manufacturing, Airlines

Personality Traits

• Customer oriented, strong communicator, able to build relationship, problem solver with proactive and results driven mindset, good negotiation and influencing skills, able to lead a team and also a team player

• Maintain assigned customer relationship management by becoming the main focal point, addressing customer concerns, request, bidding, RFQ, complaints and escalation during services effectively and promptly.

• Supports MRO base maintenance annual sales and revenue growth by developing and identifying opportunities for additional revenue (market and customer approach by promoting and upselling MRO base maintenance capabilities).

• Coordinate RFP review with internal P145 stakeholders, establish costing, prepare and obtain approval on commercial proposals for submission to customer.

• Lead the review and execution of assigned customer contract process management, from master agreement establishment or renewal, purchase orders issuance and supplemental agreements between customer and internal stakeholders

• Lead the review and execution of commercial terms against contractual obligations.

• Coordinate with PPC, Project Manager, Supply Chain and related P145 stakeholders including Group Finance teams for any project issues escalation from customer.

• Advises customers in finding the right solution and pro-actively up-sells customer-oriented services

• Coordinate business units within MABES to meet customer requirements and maintain an internal and external performance dialog

• Manage commercial processes from BOW review, costing, proposal, contracts & billing.

• Responsible for timely & accurate invoicing to Customer.

• Must be able to work in KLIA & Subang

• Must be able to travel either local or overseas as required.