Semico Technology Hiring! Full Time Arcade Operations Supervisor in WP Kuala Lumpur, Earn up to MYR 4,000 - Ricebowl

Minimum SPM qualification, preferably Diploma.

At least 2 years of supervisory experience in retail, entertainment, F&B, or customer service operations.

Experience leading a small team of frontline staff.

Good communication and customer service skills.

Responsible, hands-on, and able to work independently.

Willing to work shifts, weekends, and public holidays.

Supervise and lead a team of frontline arcade staff.

Prepare and plan staff duty rosters and manage daily manpower arrangements.

Monitor staff attendance, performance, and provide guidance and support when needed.

Ensure the outlet is clean, safe, and operating smoothly at all times.

Ensure smooth day-to-day outlet operations and excellent customer service.

Handle customer enquiries, feedback, and complaints professionally.

Ensure arcade machines, games, and facilities are well-maintained and operational.

Oversee cash handling, daily sales closing, and basic inventory control.

Support outlet promotions, events, and marketing activities.

Ensure compliance with company SOPs and shopping mall requirements.