The Reviva Cosmetology Group Sdn. Bhd. Hiring! Full Time Customer Service Representative in Johor, Earn up to MYR 8,000 - Ricebowl

Previous experience in customer service, front desk, hospitality, beauty, aesthetic, or healthcare industry is preferred

Excellent communication and interpersonal skills

Able to communicate in English, Mandarin, and Bahasa Malaysia (Mandarin is an added advantage)

Presentable, well-groomed, organised, and customer-oriented

Able to handle multiple tasks in a fast-paced environment

Basic computer skills and familiarity with appointment booking systems are an advantage

Welcome and attend to clients professionally during check-in and check-out

Manage appointment scheduling, confirmations, and follow-ups

Handle enquiries via phone calls, WhatsApp, social media, and walk-in customers

Process payments, issue receipts, and maintain accurate customer records

Coordinate daily schedules with doctors, consultants, therapists, and other clinic staff

Assist in promoting clinic services, packages, and membership programmes where applicable

Ensure the reception area is neat, organised, and provides an excellent customer experience

Handle customer feedback and resolve basic concerns in a professional manner

Support general administrative and front desk duties as assigned

• SOCSO
• EPF
• Annual Leave
• Medical and Hospitalisation Leave
• Performance Bonus
• Training Provided