IGT Services And Technologies KL Hiring! Full Time Customer Service Executive in Selangor, Earn up to MYR 3,000 - Ricebowl

What We’re Looking For

• Minimum qualification: SPM or higher.

• Strong command of English (written and spoken).

• Excellent multitaskingandproblem-solving skills.

• Customer-focused mindset with a positive and service-oriented attitude.

• Able to adapt to changing prioritiesand handle situations withempathy, integrity, and professionalism.

• Willing to work on a 24-hour rotational shift, including weekends and public holidays.

• At least 1 year of customer service or airline-related contact centre experience is an added advantage.

• Fresh graduates are encouraged to apply.

What We Offer

• Permanentemployment with clearcareer development opportunities.

• Comprehensive paid training program for all new employees.

• Attractive KPI-based incentive scheme.

• Exclusive corporate discounts and employee deals.

• Generous annual leave entitlement.

• EPF and SOCSO contributions provided.

• Medical, health, and life insurance coverage.

• Dental and optical claim allowances.

• Convenient workplace access via an integrated link bridgeconnected toLRT/KTM Subang Jaya.

What You’ll Be Doing

• Manage inbound and outbound customer interactions across various communication channels.

• Deliver professional, accurate, and high-quality servicewhile ensuring anexceptional customer experience.

• Build and maintain strong working relationships with internal and external stakeholders.

• Perform data entrytasks with a high degree ofaccuracyandefficiency.

• Consistently meet individual and departmental performance targets.

• Undertake any additional tasks or responsibilities as assigned by company leadership

• Permanent position
• Comprehensive training program (with salary) for new hires
• Competitive KPI-based incentives
• Exclusive corporate discounts and deals
• Generous annual leave entitlement
• EPF and SOCSO contributions
• Health and life insurance coverage
• Dental and optical claims
• Medical coverage
• Convenient access to LRT/KTM Subang Jaya via an integrated link bridge
• Annual Leave
• EPF
• SOCSO
• EIS
• Training Provided