Telecontinent Hiring! Full Time Customer Service Representative in WP Kuala Lumpur, Earn up to MYR 2,800 - Ricebowl

• Excellent in Englishlanguage skills.

• Mandarin speaking is an advantage

• Previous experience in a customer service or call centre role, preferably in the healthcare industry (doctors, nurses, clinic assistance)

• Available to join on 29 June 2026

• Respond to inbound calls, emails, and live chats from hospital customers professionally

• Provide information regarding hospital services, specialists, appointments, and medical enquiries

• Assist with appointment booking, record updates, and administrative support

• Liaising with Clinic assistance/doctors/specialist

• Coordinate and dispatch ambulance services when required

• Handle customer concerns and ensure excellent patient support experience

Remuneration Package

• Basic salary: RM2,500 – RM2,800

• KPI allowance: Up to RM500/month

• Attendance allowance: RM100/month

• Language allowance: RM300 (Fixed - if applicable)

• Shift allowance: Applicable (Mid-Night)

Benefits

• Annual bonus

• Annual increments

• Rewards & Recognitions

• Employee engagement activities (festive celebrations, team gatherings, social events, annual dinner)

Working Location

• Tokio Marine Tower, Jalan Tun Razak, Kuala Lumpur

(Accessible via Ampang Park MRT & LRT Station – approximately 5–10 minutes walking distance)

• 25th Floor, Menara Tan & Tan, WP 207, Jalan Tun Razak, 50400 Kuala Lumpur

(Accessible via Persiaran KLCC MRT Station – approximately 5–10 minutes walking distance)

• Annual Leave
• Medical and Hospitalisation Leave
• EPF
• SOCSO
• Annual Bonus
• Training Provided
• Allowance Provided
• Performance Bonus
• EIS