Du Du Hotpot Hiring! Full Time Restaurant Outlet Supervisor in WP Kuala Lumpur, Earn up to MYR 3,500 - Ricebowl

Professional background in F&B management or relevant industry experience.

Prior experience as a Captain, Team Lead, or Supervisor is preferred.

Professional appearance with strong customer service awareness.

Excellent floor management and supervisory skills.

Language Required: Mandarin, English 

Floor Management: Oversee daily front-of-house operations, manage staff scheduling, and assign station duties.

Quality Control: Supervise service flow and ensure all staff maintain high service standards.

Customer Relations: Handle customer feedback, complaints, and any emergency situations professionally.

Sales & Performance: Monitor daily sales targets, promote membership/packages, and assist in executing promotional activities.

Cost Control: Monitor and control operational costs and wastage.

Team Leadership: Conduct training for new hires, lead team briefings, and assist in staff performance appraisals.