Agensi Pekerjaan Mango Global Technologies Hiring! Full Time Customer Service Representative in Selangor, Earn up to MYR 4,500 - Ricebowl

• Job Title: Customer Service Executive (Mandarin & English Speaker) – Voice Support
• Location:UOA Business Park, Shah Alam(Opposite LRT / KTM Subang Jaya Station)
• Industry: International Travel Industry
• Salary Package:• Basic Salary: Up to RM4,500• KPI Allowance: Up to RM500• Transportation Allowance: RM20/day (Applicable for shifts between 10PM – 6AM)
• Joining Date: 12 July 2026
• Working Schedule:• 24/7 Rotational Shift• 9 working hours per day• 5 working days per week• Rotational off days including Public Holidays
• Job Requirements:• Can speak Mandarin• Good communication and interpersonal skills• Able to support customers across multiple communication channels• Comfortable working in a fast-paced customer support environment• Willing to work on rotational shifts, weekends, and public holidays based on operational schedule• Minimum qualification: SPM or equivalent and above• Basic computer literacy and ability to handle online systems• Strong problem-solving skills and attention to detail• Customer service or related work experience will be an added advantage• Training will be provided for selected candidates
• Employee Benefits:• Competitive salary package• KPI incentives and transportation allowance• 14 Days Annual Leave• 14 Days Medical Leave• 60 Days Hospitalisation Leave• EPF & SOCSO• Health and Life Insurance Coverage• Medical Claims• Corporate Employee Benefits• Training and Career Development Provided

Job Responsibilities:• Handle customer enquiries and provide accurate solutions via voice support channels• Assist customers by responding professionally to service-related questions• Maintain effective communication with internal teams to resolve customer concerns• Deliver high-quality customer service while meeting service standards• Work closely with team members to achieve operational KPI and SLA targets

• Annual Leave
• Medical and Hospitalisation Leave
• EPF
• SOCSO
• Annual Bonus
• Medical Insurance
• Training Provided
• Allowance Provided
• Performance Bonus
• Overtime Pay
• 5 Working Days