Omi 2 Sdn. Bhd. Hiring! Full Time Customer Service Representative (F&B) in WP Kuala Lumpur, Earn up to MYR 2,700 + additional compensation - Ricebowl

Possess a minimum of Secondary/SPM/'O' Level education.

Entry-level position; fresh graduates are encouraged to apply.

Demonstrate excellent customer service skills and a passion for providing exceptional guest experiences.

Exhibit strong teamwork abilities and a collaborative spirit to work effectively with colleagues.

Maintain a high standard of food safety and hygiene practices in accordance with company guidelines.

Communicate effectively in English, Bahasa Malaysia, and Mandarin to cater to a diverse customer base.

Willingness to work flexible hours, including weekends and public holidays, as required by the business.

Greet and welcome guests with a friendly and professional demeanor, creating a positive first impression.

Escort guests to their tables, providing menus and informing them of any specials or promotions.

Take food and beverage orders accurately, ensuring all guest preferences and dietary requirements are noted.

Serve food and beverages promptly and efficiently, adhering to food safety and hygiene standards.

Maintain cleanliness and organization of the dining area, including tables, chairs, and floors.

Handle guest inquiries, requests, and complaints with professionalism and resolve issues to ensure guest satisfaction.

Process payments accurately and efficiently, using the point-of-sale (POS) system.

Collaborate with kitchen staff and other team members to ensure smooth and efficient service.

Adhere to all company policies and procedures, including dress code, attendance, and performance standards.

Assist with opening and closing duties, such as setting up tables, restocking supplies, and cleaning the restaurant.