- Ulu Tiram Ulu Tiram Johor Malaysia 81800
Working Location
Job Description
Requirements
Minimum SPM qualification; Diploma holders are encouraged to apply.
Fresh graduates are welcome to apply. Candidates with 1–2 years of customer service, administration, or e-commerce experience will have an added advantage.
Good communication and interpersonal skills with a customer-first mindset.
Proficient in Microsoft Office (Word, Excel, Outlook) and familiar with online platforms.
Well-organized, responsible, and able to multitask effectively.
Positive attitude, willing to learn, and capable of working independently as well as in a team.
Strong problem-solving skills with the ability to handle customer concerns professionally.
Responsibilities
Respond to customer inquiries via phone, email, and online chat in a professional and friendly manner.
Process customer orders, returns, and exchanges accurately and efficiently.
Coordinate closely with warehouse and logistics teams to ensure timely order fulfillment and delivery.
Handle customer feedback, resolve issues promptly, and provide excellent after-sales support.
Maintain accurate customer records, transaction details, and administrative documentation.
Support daily administrative and operational tasks to ensure smooth business operations.
Benefits
Skills
Important Information
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