Rehoboth Machinery Hiring! Full Time Quality Assurance Coordinator in Selangor, Earn up to MYR 4,000 - Ricebowl

This position is responsible for establishing, maintaining, and continuously improving the company’s quality management system (QMS) to ensure compliance with industry standards, customer requirements, and regulatory obligations. This role oversees all quality control activities, drives process optimization, and leads cross-functional teams to achieve zero-defect.

1. Quality Management System (QMS) Development & Maintenance

- Design, implement, and audit QMS frameworks (ISO 9001/14001) to ensure compliance with international standards.

- Conduct internal audits and manage external certification processes (e.g., third-party audits, customer audits).

- Maintain documentation control, including SOPs, work instructions, and quality records.

2. Quality Control & Process Improvement

- Oversee incoming, in-process, and final product inspections to ensure adherence to specifications.

- Lead root cause analysis (RCA) for non-conformities using tools like 8D, 5Whys, and Fishbone diagrams.

- Implement Lean Six Sigma methodologies to reduce scrap rates and improve OEE (Overall Equipment Effectiveness).

3. Supplier & Customer Quality Management

- Evaluate and qualify suppliers through audits, performance reviews, and corrective action plans.

- Address customer complaints, conduct failure analysis, and ensure timely resolution (e.g., CAPA).

- Collaborate with R&D and production teams during new product development (NPD) to meet quality benchmarks.

4. Team Leadership & Training

- Manage QA/QC teams, including hiring, training, and performance evaluations.

- Develop training programs on quality standards, tools (e.g., SPC, FMEA), and safety protocols.

5. Regulatory Compliance & Reporting

- Ensure compliance with local and international regulations (e.g., CE, EPA, RoHS).

- Prepare monthly quality reports, including defect rates (PPM), cost of poor quality (COPQ), and audit findings.

• Performance Bonus
• Company Trip
• Annual Leave
• Medical and Hospitalisation Leave
• EPF
• SOCSO
• EIS
• Training Provided
• Overtime Pay