Big Bath Management Hiring! Full Time Retail Sales Admin (Butterworth) in Pulau Pinang, Earn up to MYR 5,000 - Ricebowl

As our team continues to expand, we are seeking proactive individuals who are customer-focused and eager to be part of a sales team that values growth and continuous improvement.

This role is not suitable for candidates who prefer a passive work style or who do not place customer service as a core priority. (Must Be Able To Speak and Write Chinese Language)

Experience and Skill Requirement:

1. Able to work on weekends, with rest days arranged on weekdays.

2. At least 1 year of experience in a Sales Administration role within the retail industry.

3. Proficient in Microsoft Excel, including functions such as VLOOKUP / XLOOKUP, IF formulas, and PivotTables.

4. Fast typing speed and able to quickly adapt to digital tools and system operations.

Job Summary:

You will be responsible for coordinating product delivery, installation, and after-sales service arrangements for customers. As the first point of contact for customers, both online and offline, you will provide a professional and consistent service experience.

In addition, you will assist your supervisor in handling billing management and maintaining proper documentation to ensure all processes are accurate and well organized.

Job Responsibility:

1. Work closely with the warehouse and installation team to ensure smooth product delivery and installation processes, providing customers with a positive overall experience.

2. Assist the Business Development team in preparing quotations and proposals, and follow up on delivery and installation arrangements to ensure customer requirements are properly fulfilled.

3. Maintain accurate records of inventory, sales, and payment information to support efficient and reliable customer service.

4. Respond promptly to both online and walk-in customer inquiries, providing clear, professional, and attentive service.

5. Be able to work on weekends with rest days arranged on weekdays to meet customer service needs.

Working Day : 5.5 Days Work In A Week, 1.5 Days Of Rest Day At Weekdays and Weekend Need To Work

• Annual Leave
• Medical and Hospitalisation Leave
• EPF
• SOCSO
• EIS
• Annual Bonus
• Performance Bonus
• Company Trip
• Training Provided
• Commission