- IOI City Resort Dengkil Selangor Malaysia 43900

Working Location
Job Description
Requirements
Location: Jollibee IOI Putrajaya
We are seeking full-time/part time team members with prior experience in the Food & Beverage industry.
Key Responsibilities:
Deliver excellent customer service by greeting guests, taking accurate orders, and serving food and beverages with a friendly, positive, and helpful attitude.
Assist customers by answering questions and providing clear information about the menu.
Front End: Process orders efficiently using the POS system and handle payments via cash register or card terminal, ensuring accuracy and speed when calculating change.
Kitchen: Prepare menu items including Chickenjoy, Chicken Snacks, Chicken Wraps, Jolly Sausage, Burgers, Side Orders, and Desserts in accordance with established cooking procedures, food safety standards, and hygiene requirements.
Responsibilities
Operate kitchen equipment and tools such as ice cream dispensers, utensils, and espresso machines to prepare customized hot and cold beverages based on customer preferences.
Maintain overall restaurant cleanliness by clearing tables and trays, sweeping and mopping floors, washing and sanitizing utensils, and ensuring all work areas remain clean and organized.
Communicate effectively with team members and address workplace concerns professionally.
Handle customer inquiries, feedback, and complaints calmly and professionally, following company policies and service standards.
Uphold a neat, clean, and professional appearance by wearing the assigned uniform and adhering to grooming guidelines.
Preparing food and drink.
Keep the dining area and food preparation clean.
Picking up and preparing customer orders.
Good and consistent customer service.
Benefits
Skills
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