Sunway Medical Centre Hiring! Full Time Executive, Credit Control in WP Kuala Lumpur - Ricebowl

Degree in Finance/Accountancy or equivalent and Diploma in Accounting/ Business Administration or equivalent

At least 2 years working experience in credit control in related field.

Computer literate in Microsoft of words/ excel/ power points

Good communications skills, compassion.

Ability to work long hours, often under pressure.

Effective decision-making and problem solving skills.

Manage Corporate and Insurance accounts, including billing submission, Statement of Account (SOA) issuance, and ensuring timely collection within credit terms.

Monitor ageing reports and follow up on outstanding, short, or delayed payments to meet collection targets.

Investigate non-payment cases and escalate potential bad debts, slow payers, or disputed accounts to management.

Prepare and maintain financial documentation including discount adjustments, write-offs, bad debt listings, and audit confirmations.

Perform daily bank reconciliation, identify debtor payments, and ensure accurate receipt issuance in compliance with audit requirements.

Liaise with Insurance/TPA/MCO clients on billing enquiries, reconciliation matters, procedure codes, and credit facility applications.

Support Business Office operations by assisting with patient enquiries, complaints handling, and frontliner support during peak periods.

Ensure adherence to company policies, confidentiality standards, quality and safety protocols, and contribute to continuous process improvements