Umi Omakase Sdn. Bhd. Hiring! Full Time Operations Manager in WP Kuala Lumpur, Earn up to MYR 10,000 - Ricebowl

Minimum 5 years of experience in the F&B / restaurant industry

Proven experience in restaurant operations management

Strong leadership and team management skills

Experience handling multiple outlets is an advantage

Able to manage daily operations, staffing, scheduling, and customer service

Knowledge of food safety, hygiene, and SOP compliance

Strong problem-solving and communication skills

Ability to work in a fast-paced environment

Experience in cost control, budgeting, and inventory management

Proactive, responsible, and results-oriented

Plan, coordinate, and oversee the full setup of new franchise outlets.

Develop and execute pre-opening timelines and operational plans.

Supervise renovation, fit-out works, and equipment installation.

Ensure all necessary business licenses and food operation permits are obtained.

Ensure compliance with local health, safety, and food hygiene regulations.

Source and procure kitchen equipment, furniture, utensils, and supplies.

Appoint and liaise with suppliers and vendors.

Manage setup budget and control operational costs.

Develop and implement Standard Operating Procedures (SOPs).

Establish food preparation standards, hygiene protocols, and quality control systems.

Set up POS systems and reporting procedures.

Build, structure, and oversee cross-functional teams including operations, kitchen, service, marketing, and support functions for franchise development and support.

Recruit outlet staff including kitchen and service team members.

Conduct staff training on operations, service standards, and food safety.

Prepare staff duty rosters and manpower planning.

Assist in menu planning, costing, and pricing strategy.

Monitor food cost, wastage, and inventory control systems.

Lead soft opening and official launch.

Monitor daily sales performance and operational efficiency.

Address operational issues and ensure smooth outlet operations.             

Perform ad hoc tasks and projects assigned by management.