- Jalan Harmonium 23/12 Tebrau Johor Malaysia 81100

Working Location
Job Description
Requirements
Strong data entry skills with high accuracy and speed
Proficiency in using Microsoft Office Suite (Excel, Word, Outlook)
Experience with accounting software (e.g. Million, Sysfreight, and etc.)
Excellent communication, interpersonal, and customer service skills
Ability to work independently and as part of a team
Detail-oriented and able to maintain accuracy under pressure
Ability to maintain confidentiality of sensitive information
Responsibilities
Billing Processing
Generate and distribute accurate invoices to customers based on sales orders and shipping documents
Ensure timely and accurate processing of invoices in the accounting system
Reconcile invoices with shipping and order information
Data Entry and Record Keeping
Accurately enter billing data into the accounting system
Maintain organized and up-to-date billing records and files (both physical and electronic)
Ensure compliance with company policies and procedures
Customer Service and Communication
Respond to customer inquiries regarding invoices and billing discrepancies in a professional and timely manner via phone, email, and other communication channels
Investigate and resolve billing discrepancies, working with sales, shipping, and other departments as needed
Reporting and Analysis
Assist with generating reports on billing activity and outstanding invoices
Identify and escalate any potential billing issues or discrepancies to the Billing Supervisor
Contribute to process improvement initiatives to enhance billing efficiency
General Clerical Duties
Answer phone calls and direct calls as needed
Prepare and distribute mail
Perform other general clerical duties as assigned
Benefits
Skills
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