Proton Bangi Hiring! Full Time Service Advisor - Bangi in Selangor, Earn up to MYR 3,000 - Ricebowl

An excellent opportunity has opened up for a SERVICE ADVISOR to join the team at Puchong, ICAUR Dealer. As a customer-facing role, the Service Advisor will be responsible for providing exceptional service and support to our valued clients. This full-time position is crucial in ensuring the smooth operation of our auto repair and tyre services.

What we're looking for

• Minimum 1 years of experience as a Service Advisor or in a customer-facing role within the automotive industry

• Candidates must possess at least Certificate or Diploma

• Fresh graduate are welcome to apply

• Strong communication and interpersonal skills, with the ability to build rapport with customers

• Excellent problem-solving and decision-making abilities

• Sound technical knowledge of automotive repair and maintenance procedures

• Proficient in computer skills, including the use of automotive software and systems

• Commitment to providing exceptional customer service and a positive customer experience

• Flexibility to work in a fast-paced, dynamic environment

What you'll be doing

• Greet and welcome customers, providing friendly and attentive service

• Assess customer vehicle needs and recommend appropriate repair or maintenance solutions

• Prepare accurate estimates and work orders for vehicle services

• Liaise with the workshop team to ensure timely and high-quality completion of work

• Keep customers informed of the status of their vehicle throughout the repair process

• Handle customer inquiries, complaints and concerns in a professional and responsive manner

• Maintain detailed records of all customer interactions and vehicle services

• Support the overall operations of the auto service center as needed

• Basic + Incentive
• Medical Claim
• Annual Leave