IMC Healthcare Hiring! Full Time Receptionist in WP Kuala Lumpur, Earn up to MYR 3,000 - Ricebowl

Minimum Bachelor's Degree in any relevant field.

Possess 3-5 years of proven experience in a receptionist or front desk role, preferably within a corporate environment.

Exceptional customer service and interpersonal skills, with the ability to engage professionally with clients, visitors, and staff.

Demonstrated ability to multitask effectively, manage competing priorities, and maintain composure in a fast-paced setting.

Strong time management skills, ensuring efficient handling of calls, appointments, and administrative tasks.

Proficiency in English, Mandarin, and Bahasa Malaysia, both written and spoken, for effective communication with a diverse clientele.

Experience with office equipment such as multi-line phone systems, printers, scanners, and copiers.

Familiarity with basic administrative duties including mail handling, scheduling, and maintaining a tidy reception area.

A professional and welcoming demeanor, representing the company's brand positively.

Greet and welcome visitors in a professional and friendly manner, directing them to the appropriate personnel or department.

Manage the main phone line, answering calls, screening and directing them to the correct recipient, and taking messages when necessary.

Handle incoming and outgoing mail and deliveries, ensuring timely distribution and proper record-keeping.

Maintain the reception area, ensuring it is tidy, presentable, and stocked with necessary supplies.

Provide administrative support, including scheduling appointments, managing meeting rooms, and assisting with basic data entry.

Respond to general inquiries from clients, customers, and visitors, providing accurate information or escalating to the appropriate department.

Assist with basic office tasks such as photocopying, scanning, and filing documents.

Coordinate with other departments to ensure smooth communication and efficient workflow.

Maintain a visitor log and ensure all visitors adhere to company security policies.

Handle any immediate customer concerns or issues that arise at the front desk, escalating complex problems to management.