Agensi Pekerjaan Job Search Asia Hiring! Full Time Freight Operations Manager in Pulau Pinang, Earn up to MYR 10,000 - Ricebowl

​​​​​​​Minimum 8–12 years of experience in air freight, freight forwarding, or logistics

Minimum 3 years in a branch management, operations management, or senior leadership role

Proven track record of P&L ownership or managing a revenue-generating unit

Strong knowledge of Penang's industrial and manufacturing landscape

Experience handling time-critical, DG, cold chain, or AOG shipments is a strong advantage

Establish office in Penang (location scouting, fit-out, IT, branding).

Register with authorities and ensure customs/port compliance.

Build local SOPs aligned with HQ policies.

Develop relationships with airport handlers, customs, and government bodies.

Recruit and lead operations staff (coordinators, drivers, documentation).

Oversee daily airfreight activities: bookings, clearance, trucking, documentation.

Ensure compliance with IATA and Malaysian regulations.

Manage airline/agent relationships and monitor KPIs (timeliness, accuracy, turnaround).

Handle special shipments (AOG, DG, cold chain).

Build and train CS team to deliver high service standards.

Implement workflows for quotations, updates, and issue resolution.

Own branch P&L (revenue, margin, costs, profit).

Report monthly performance to HQ.

Manage budgets and drive cost efficiency.

Align revenue targets with company business plan.

Prospect and secure new clients in Penang’s key industries (electronics, semiconductor, medical devices, aerospace, manufacturing).

Build client portfolio (SMEs and MNCs).

Collaborate with HQ Sales on pricing and proposals.

Represent company at industry events and associations.

Cross-sell full service portfolio (cold chain, DG, AOG, clearance, door-to-door).