DC Selections Sdn. Bhd. Hiring! Part Time Part-Time Waiter in WP Kuala Lumpur, Earn up to MYR 15 - Ricebowl

Provide excellent customer service to guests, taking orders accurately and efficiently.

Serve food and beverages promptly and professionally, ensuring presentation standards are met.

Maintain cleanliness and organization of dining areas, including tables, chairs, and service stations.

Handle guest inquiries and resolve any issues or complaints with a positive and helpful attitude.

Collaborate effectively with kitchen staff and other team members to ensure smooth service flow.

Manage payment transactions accurately and efficiently.

Adhere to all food safety and hygiene regulations.

Assist with setting up and breaking down the dining area for service.

Demonstrate strong time management skills to handle multiple tasks during busy periods.

Utilize communication skills to interact clearly with both customers and colleagues.

Apply attention to detail in order taking, order delivery, and table maintenance.

Employ problem-solving skills to address unexpected situations or customer needs.

Speak English and Mandarin fluently to cater to a diverse clientele.

Greet customers warmly upon arrival and escort them to their tables, presenting menus and explaining daily specials.

Take accurate food and beverage orders from customers, ensuring all special requests and dietary restrictions are noted and communicated to the kitchen staff.

Serve food and beverages promptly and efficiently, adhering to established service standards and presentation guidelines.

Check on customers periodically to ensure their satisfaction with the meal and anticipate any additional needs, such as drink refills or extra condiments.

Process customer payments accurately using the point-of-sale (POS) system, handling cash, credit cards, and other payment methods with integrity.

Clear tables efficiently after customers have finished their meals, preparing them for new guests while maintaining a clean and organized dining area.

Maintain a thorough knowledge of the menu, including ingredients, preparation methods, and potential allergens, to answer customer questions confidently.

Collaborate effectively with kitchen staff, bartenders, and other front-of-house team members to ensure smooth service flow and a positive dining experience.

Address customer concerns or complaints promptly and professionally, seeking solutions to ensure guest satisfaction and a positive resolution.

Assist with opening and closing duties, including setting up tables, restocking supplies, and ensuring the overall cleanliness and readiness of the dining room.