CBRE Hiring! Full Time BU Lead Contract Support in Selangor - Ricebowl

• Bachelor’s degree in Finance or Accounting required; professional certifications (ACCA, CIMA, CPA, CPF, or equivalent) are an advantage.

• Strong IT, communication, and presentation skills, with the ability to support effective reporting and work confidently in a matrix environment.

• Strong proficiency in Microsoft Excel, PowerPoint, and Power BI.

• Well‑organised and adaptable, with a solid understanding of contract‑based, customer‑facing business operations and a mindset focused on continuous improvement.

• Understands the requirements of operating in a contract environment.

• Previous experience of a service industry role.

• Management skills to maximise the performance of staff working directly for them and others.

• Effective communication skills enabling the individual to work with clients, suppliers, and staff at all levels.

• Results/ task orientated, with attention to detail and accuracy.

• Excellent time management and organisational skills.

• Ability to work as part of a team, as well as independently.

• Calm manner, able to work under pressure and with changing demands and priorities.

• The individual must be willing to undertake travel as the role/business requires.

Business Unit & Commercial Support

• Proactively understand, anticipate, and meet Business Unit needs.

• Drive commercial performance through strong contract knowledge, cost control, and effective use of preferred suppliers.

• Lead regular meetings with Contract Managers and Contract Support aligned to business cadence.

• Promote and utilise PowerBI reporting to monitor and manage key KPIs (profitability, billing, GRNI, open POs, supplier usage, exceptions).

• Identify risks, performance gaps, and improvement opportunities; implement practical solutions.

• Support Business Unit Reviews and ensure policies and processes are clearly communicated and embedded.

People Leadership

• Provide leadership, coaching, and hands-on support to the BU Contract Support team, with regular onsite presence.

• Lead Contract Support meetings and ensure effective communication of updates and expectations.

• Support recruitment, onboarding, induction, and training of new team members.

• Set clear performance expectations, development plans, and conduct appraisals.

• Motivate and engage the team to deliver high-quality outcomes.

• Act as cover for short-term absences and resolve queries efficiently.

• Share best practice and act as a positive culture carrier.

Financial Management

• Oversee billing applications, margin calculations, invoicing, and submission to clients.

• Support Business Unit and project billing, tracking, and month-end close activities.

• Manage key financial metrics ahead of month end, including profitability, aged purchase orders, and reconciliations.

• Control Business Unit overheads, purchase orders, and supplier invoicing.

• Review weekly KPI reports, provide commentary, and lead improvement actions.

• Ensure financial accuracy, integrity, and adherence to deadlines.

Quality, Systems & Compliance

• Maintain strong knowledge of contract scope and daily operations.

• Ensure subcontractor POs are compliant and aligned with policy requirements.

• Maximise preferred supplier usage and better buying practices.

• Act as CAFM super/key user; support PPM, reactive work, and reporting.

• Ensure CBRE systems (CAFM, Web Quote, eLogbooks, QHSE) are consistently used and up to date.

• Support mobilisation of new contracts and continuous improvement initiatives.

Relationships & Governance

• Build strong relationships with internal stakeholders, clients, and external partners.

• Communicate clearly and credibly in a matrix environment.

• Ensure consistent compliance with company policies, procedures, and controls.

• Annual Leave
• EPF
• SOCSO