- Jalan Kamuning Bandar Kuala Lumpur WP Kuala Lumpur Malaysia 55100

Bandar Kuala Lumpur, WP Kuala Lumpur
Working Location
Job Description
Requirements
Previous F&B experience is an advantage
Able to work on weekends and public holidays
Candidates who can start immediately or within short notice will be preferred.
Ability to work in a fast-paced environment
Able to handle customer feedback and resolve issues professionally
Strong problem-solving and decision-making abilities
Responsibilities
• Oversees daily outlet operations to ensure smooth service, strong team coordination, and consistent customer experience
• Leads the front-of-house team while supporting kitchen and bar operations
• Ensures Grumpy Bagels’ service and quality standards are consistently met at all times
• Maintains high operational and service standards across the outlet
• Lead, supervise, and support outlet team members
• Ensure excellent customer service experience at all times
• Monitor staff attendance, punctuality, and performance
• Handle staff scheduling and manpower planning
• Maintain cleanliness, food safety, and hygiene standards
• Manage stock ordering, inventory, and wastage control
• Assist in training new staff and developing team performance
• Handle customer inquiries, complaints, and feedback professionally
• Ensure outlet sales targets and operational goals are achieved
• Coordinate with management on operational matters and improvements
• Maintain a positive and productive working environment
Benefits
Skills
LRT - MASJID JAMEK
0.5 km
LRT - PLAZA RAKYAT
0.7 km
LRT - DANG WANGI
0.8 km
MRL - BUKIT NANAS
0.8 km
MRT - MERDEKA
0.9 km
LRT - BANDARAYA
0.9 km
KTM - BANK NEGARA
1.0 km
MRL - MEDAN TUANKU
1.0 km
MRT - PASAR SENI
1.1 km
LRT - PASAR SENI
1.1 km
MRL - RAJA CHULAN
1.1 km
MRT - BUKIT BINTANG
1.2 km
MRL - BUKIT BINTANG
1.2 km
MRL - HANG TUAH
1.2 km
MRL - IMBI
1.3 km
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