- Jalan SS 21/1A Petaling Jaya Selangor Malaysia 47400

Working Location
Job Description
Requirements
SPM, Diploma or Bachelor's Degree from any discipline
Prior experience in contact centre environment will be an added advantage
Ability to manage multiple enquiries concurrently
Responsibilities
Providing timely assistance and resolutions to key account customer inquiries and issues through live-chat
Addressing customer complaints with empathy and finds suitable resolutions to ensure effective and efficient service recovery
Manages customer cases and service requests efficiently, documenting interactions accurately
Benefits
Skills
TAMAN TUN DR ISMAIL
1.1 km
BANDAR UTAMA
1.3 km
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