SLA Consultancy Hiring! Full Time Hospitality Supervisor in WP Kuala Lumpur, Earn up to MYR 4,000 - Ricebowl

Required 

• High School or diploma required

• Significant work experience in management food and beverage industry or hospitality minimum (3) years 

• Strong working knowledge of food and beverage service

• Ability to use restaurant management software

• Strong leadership skills

• Decisive and critical thinker

• Excellent interpersonal skill and moderately conversant in English

Attitude

• Responsible and able to work in a fast-paced environment with tight deadlines

• Excellent team player, self-motivated, well-organized

• Committed to continuous improvement, actively promoting innovation and best practice, constantly seeking feedback

• Oversee all the front of the house restaurant follow Standard Operation Procedure (SOP) for all department Bar, & service

• Ensure customers satisfaction through promoting excellent service, response to customer complaints tactfully and professionally

• Maintain quality control for all food and beverages served

• Analyse staff evaluations and feedback to improve the customer’s experience 

• Project future needs for goods, kitchen supplies , and cleaning products ,order accordingly

• Oversee health code compliance and sanitation standards

• Seek ways to cut waste and decrease operational costs

• Generate daily, weekly and monthly reports

• Train new employees and provide ongoing training for all

• Annual Leave
• Medical and Hospitalisation Leave
• EPF
• SOCSO
• EIS
• Training Provided
• Overtime Pay
• Allowance Provided
• Annual Bonus
• Performance Bonus
• Staff Meal