Go Travel Zone Hiring! Full Time Secretary in WP Kuala Lumpur, Earn up to MYR 6,000 - Ricebowl

• Diploma or Degree in Business Administration, Tourism Management, Hospitality, or related field.

• At least 1 year of working experience in administration, secretarial, or travel operation field is an advantage.

• Fresh graduates with strong organizational skills and willingness to learn are encouraged to apply.

• Training and guidance will be provided for candidates with strong willingness to learn.

• Candidates with experience in travel agency or tour operations will have an added advantage.

• Good organizational and multitasking skills.

• Strong attention to detail and ability to work independently.

• Good communication skills in English, Mandarin and Bahasa Malaysia.

• Proficient in Microsoft Office. B20- Able to work under pressure and manage urgent operational matters.

• Responsible, proactive, and willing to learn.

A. Executive & Administrative Support

• Provide secretarial and administrative support to Directors and Management.

• Manage schedules, appointments, meetings, and travel arrangements.

• Prepare letters, reports, presentations, meeting minutes, and company documents.

• Handle filing, documentation, and record management systematically.

• Monitor office supplies and coordinate with vendors/suppliers when necessary.

• Assist in license renewal, permit applications, and company compliance matters.

• Manage incoming calls, emails, and customer enquiries professionally.

B. Tour Operation Support

• Assist in coordinating tour arrangements, itineraries, transportation, accommodation, and bookings.

• Liaise with airlines, hotels, transport providers, tour guides, and travel partners.

• Prepare travel documents including itineraries, invoices, vouchers, rooming lists, and confirmations.

• Ensure operational documents are accurate and properly organized before departure.

• Support group departure coordination and last-minute operational requirements.

• Monitor tour schedules and update management on operational matters.

• Assist in handling customer requests and operational issues promptly.

C. Coordination & Communication

• Coordinate internally with sales, marketing, finance, and operation departments.

• Maintain good communication with clients, suppliers, and business partners.

• Follow up on pending matters and ensure timely completion of assigned tasks.

• Support management in organizing company events, travel fairs, and business meetings.

4. Documentation & Reporting

• Maintain proper records for operational and administrative purposes, and prepare monthly report.

• Ensure all operational checklists and documentation are completed accurately.

• Handle confidential company information with professionalism and integrity.

• EPF, SOCSO & EIS
• Annual leave & medical leave
• Performance bonus / commission
• Staff travel perks
• Training & career development opportunities
• Friendly and supportive working environment