全职 Customer Support Specialist 工作, 薪水 up to MYR 4,000 + 额外补偿, Infotech Digital WP Kuala Lumpur 公司招聘中 - Ricebowl

• Min SPM, school leavers are welcomed

• Able to work in rotating shifts (9am-6pm | 6pm-2am)

• Proficiency in fast-typing and written Chinese & English

• Patient, friendly, independent, and eager to learn.

1. Demonstrating responsibility and a serious attitude towards learning.

2. Handling online inquiries and email communications from customers, providing professional consultation services based on customer needs, promptly understanding customer issues, and delivering correct and satisfactory responses.

3. Answering customer queries, understanding and addressing customer needs, and promptly communicating/feedback to immediate supervisors.

4. Resolve customer technical issues in a timely & professional manner

5. Data collect/analysing

• Friendly work environment
• Hybrid work arrangement
• Company trips (local & overseas)
• Internet and meal allowances
• Insurance and healthcare benefits
• Staff welfare & entertainment benefits
• Attractive compensation package.
• Location: Bukit Bintang | Within 500m of MRT & Monorail
• EPF, SOCSO
• Eyewear Allowance
• Body check up allowance