Full Time Technical Support Technician Jobs, salary up to MYR 3,500 in Stingray Solutions Sdn Bhd Kuala Lumpur - Ricebowl

Job description

Mandarin speaking will be a bonus point. 懂得中文优先考虑

SCOPE OF WORK:

Responsible for supporting & training in POS system hardware & software. Maintenance and troubleshooting of Local Area Network (LAN), Wide Area Network (WAN), POS hardware, software, and related data communications links. Assists in the implementation and development of LAN/WAN, POS solutions and creates documentation, standards and procedures to support those systems. Works with Agency representatives to troubleshoot and maintain data/voice communication and connectivity solutions. This position provides online & on-site installation, maintenance and troubleshooting efforts for POS systems nationwide.

Information Technology (IT)  Duties and Responsibilities

· Provide technical assistance to staff and customers on hardware and software-related issues

· Install, configure, and troubleshoot computer systems, hardware, software and network

· Monitor system performance and troubleshoot any issues

· Follow established procedures and processes for computer maintenance

· Provide training and support to team members on the use of computer systems and software

· Perform system backups and maintain accurate records

· Research and recommend solutions for technical problems

• Annual Leave
• EPF
• SOCSO
• Annual Bonus
• Training Provided