- 1 Mont Kiara Mall Mont Kiara WP Kuala Lumpur Malaysia 50480

Working Location
Job Description
Requirements
Possess excellent customer service skills and a genuine passion for providing exceptional dining experiences to guests.
Demonstrate proficiency in food handling techniques, ensuring adherence to hygiene and safety standards at all times.
Exhibit strong teamwork abilities, collaborating effectively with colleagues to maintain a smooth and efficient service flow.
Communicate clearly and effectively with both customers and team members, conveying information accurately and professionally in English, Bahasa Malaysia, and Mandarin.
Accurately process cash and electronic payments, maintaining a balanced cash drawer and adhering to company procedures.
Maintain a clean and organized work environment, adhering to strict cleanliness standards throughout the service area.
Take customer orders accurately and efficiently, utilizing point-of-sale (POS) systems and providing recommendations as needed.
Manage time effectively, prioritizing tasks and ensuring timely service delivery during peak hours.
Responsibilities
Greet and welcome customers with a positive and friendly attitude, creating a welcoming atmosphere.
Take customer orders accurately and efficiently, utilizing point-of-sale (POS) systems for order entry and processing.
Serve food and beverages to customers promptly and courteously, ensuring order accuracy and presentation standards.
Handle cash and process payments accurately, including operating cash registers, providing change, and processing credit/debit card transactions.
Maintain cleanliness and hygiene standards in the dining area, including clearing tables, wiping surfaces, and ensuring proper sanitation practices.
Collaborate with kitchen staff and other team members to ensure smooth and efficient service operations, communicating order updates and addressing customer requests promptly.
Address customer inquiries, concerns, and complaints professionally and efficiently, escalating issues to management when necessary to ensure customer satisfaction.
Benefits
Skills
Important Information
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