- Jalan Sutera Danga Iskandar Puteri Johor Malaysia 79150
Manpower Staffing Services (Malaysia) Sdn. Bhd. Hiring! Full Time Customer Service (Mandarin/Cantonese/English) in Johor, Earn up to MYR 3,400 - Ricebowl
MYR1,900 - MYR3,400 Per Month
Fresh Graduates
Fewer than 10 applicants. Your chances are good!
Posted
a month ago • Closing
4 Jun 2026
Fewer than 10 applicants. Your chances are good!
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Job Description
Requirements
Requirements
Minimum SPM / UEC / SKM 3 / SVM 3 / IGCSE
Good computer literacy
Good in English (read/write/speak)
Mandarin/Cantonese proficiency is preferred
Responsibilities
Role Overview
Handle inbound customer interactions (calls, live chat, email) related to an e-hailing & delivery platform. You’ll resolve inquiries, complaints, and ensure a smooth customer experience.
Key Responsibilities
Handle inbound customer inquiries via call, live chat, and email
Resolve complaints, feedback, and product-related issues
Provide accurate information and solutions
Deliver excellent customer service and meet expectations
Work as a team to achieve KPI & SLA targets
Maintain proper documentation of cases
Working Hours
6 days per week
Rotational shift (24 hours)
Benefits
- Sick leave
- Annual leave
- Medical and Hospitalisation Leave
- Training Provided
- Annual Leave
- EPF
- SOCSO
- EIS
Skills
Mandarin
Cantonese
English
Customer Service
Communication Skills
Problem-Solving
Interpersonal Skills
Interpersonal Skills
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