- Lengkok Abdullah Bandar Kuala Lumpur WP Kuala Lumpur Malaysia 59000
Bandar Kuala Lumpur, WP Kuala Lumpur
Working Location
Job Description
Requirements
Minimum SPM / Diploma in any field
1–2 years of customer service experience (fresh graduates are encouraged to apply)
Good communication skills in English, Bahasa Malaysia, and/or Mandarin
Strong problem-solving skills and patience
Basic computer skills (Microsoft Office, CRM systems)
Ability to multitask and handle pressure
Positive attitude and willingness to learn
Responsibilities
Handle customer inquiries via phone, email, live chat, or social media
Provide accurate information about products or services
Resolve customer complaints in a timely and professional manner
Follow up with customers to ensure satisfaction
Maintain proper records of customer interactions and transactions
Work closely with internal teams (sales, operations, etc.) to resolve issues
Support order processing, tracking, and after-sales service
Ensure high levels of customer satisfaction and service quality
Benefits
Skills
LRT - MASJID JAMEK
0.5 km
LRT - PLAZA RAKYAT
0.7 km
LRT - DANG WANGI
0.8 km
MRL - BUKIT NANAS
0.8 km
MRT - MERDEKA
0.9 km
LRT - BANDARAYA
0.9 km
KTM - BANK NEGARA
1.0 km
MRL - MEDAN TUANKU
1.0 km
MRT - PASAR SENI
1.1 km
LRT - PASAR SENI
1.1 km
MRL - RAJA CHULAN
1.1 km
MRT - BUKIT BINTANG
1.2 km
MRL - BUKIT BINTANG
1.2 km
MRL - HANG TUAH
1.2 km
MRL - IMBI
1.3 km
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