Malaysia Aviation Group Hiring! Full Time Duty Supervisor (Domestic Operations) in Pulau Pinang - Ricebowl

Qualification & Experience

Diploma in any related field with 1 year experience in ground handling services or

SPM with at least 3-4 years’ experience in ground handling

Skills & Knowledge

• Experience in Ground Handling Operations

• Good Communication skills - writing and verbal

• Deliver a high standard of ground handling services at all times and ensure all staff customer service requirements meet with AeroDarat and customer airlines service standards and culture.

• Proficient knowledge and understanding of all AeroDarat and contractual customer airlines standard operating procedures (SOPs). Supervise and ensure safety and security in all aspects of ground handling operations activities in accordance to company SOP

• Work in a productive, pro-active team environment with management, customer service and ramp staff to deliver an efficient turnaround at airports. Lead a team of Customer Service Officer and be responsible for the performance and conduct of the team.

• Monitor, measure, track and manage daily station operational and administrative functions

• Continuously adhere to and ensure all work is carried out in accordance with the obligations detailed in the Workplace Health and Safety Act and AeroDarat policies and procedures. Carry out SMS responsibilities and ensuring that all actions are in line with relevant regulations and SOPs

• Annual Leave
• Medical and Hospitalisation Leave