Sinppa Industrial Hiring! Full Time International Sales Manager (Mandarin Speaker) in Johor, Earn up to MYR 10,000 - Ricebowl

• - Bachelor's degree or above in International Trade, English, Marketing, Metal Materials, or related fields.
• - 5+ years of overseas sales management experience in the aluminum/copper/zinc raw materials, aluminum die-casting equipment/mold industry, with annual sales of USD 50 million or more. Overseas channel resources are preferred.
• - Knowledge of international trade, die-cast aluminum materials, industry trends, market research, etc.
• - Proficient in market research and analysis, marketing strategy formulation, business development, negotiation, customer relationship management, risk management, and team management.
• - High integrity, strong sense of responsibility, strong resilience under pressure, and strong awareness of confidentiality.
• - Preference will be given to candidates with experience in international sales of die-casting equipment and aluminium ingots, established international client networks (not limited to any specific country), and the ability to build and manage teams or departments.

1. Market Research and Feasibility Analysis

- Conduct overseas market research on a quarterly basis, collecting and analyzing market information, competitor dynamics, and industry trends to identify potential customers and market opportunities.

- Submit market trend forecasts and strategic recommendations to the Director of the Raw Materials Marketing Department.

2. Strategy and Sales Policy Formulation and Execution

- Develop the "Annual Raw Materials Sales Plan" and "Annual OKR Action Plan Table" by January 15 each year, and submit to the General Manager for approval before execution.

- Monitor the implementation of sales and pricing strategies, making dynamic adjustments in response to market changes.

- Organize weekly/monthly department business analysis meetings to review performance, and submit meeting minutes to the Marketing Department Director.

- Attend the company's monthly business analysis meetings and implement meeting resolutions and the "Monthly Key Work Plan."

3. Market Promotion

- Submit the annual promotion plan and budget by January 20 each year, including:

- Plans for exhibitions, social media/channel promotions;

- Product promotion plans targeting specific customers;

- Customer visit plans;

- Policies for new customer support, volume-based incentives, etc.

4. Customer Evaluation and Business Communication

- Collect potential customer information monthly and complete customer evaluations.

- Conduct business communications with qualified customers, expanding and closing deals with target customers that meet the company's positioning each quarter.

5. Order Management

- Responsible for order review, receipt, system approval, and progress follow-up to ensure timely and accurate delivery.

- Summarize weekly order intake and delivery progress details.

- For customized/co-development projects, complete project establishment evaluation and sample confirmation within specified days after order receipt.

6. Shipment, Acceptance, and Payment Collection

- Coordinate with the PMC department and International Logistics department to ensure safe and efficient product transportation.

- Follow up on payment collection according to contract terms to ensure timeliness and full amount, summarizing collection status on the last day of each month.

7. After-Sales Service and Customer Relationship Management

- Establish procedures for resolving after-sales anomalies and organize relevant training.

- Report customer complaints to the Quality and Technology Department on the same day, and track them in a ledger.

- Coordinate cross-departmental issues involving production, quality, logistics, etc. For major issues, complete a "Customer Complaint Coordination Form" and report to the General Manager.

- Conduct an annual customer satisfaction survey and drive systematic improvements based on findings.

8. Risk Management and Compliance

- Identify and manage risks related to exchange rates, politics, customer credit, payment collection, etc.

- Conduct contract reviews for each project to ensure compliance with international practices and company policies.

- Complete quarterly dynamic assessments of customer creditworthiness and propose risk mitigation recommendations such as Sinosure coverage.

9. System and Process Management

- Establish and optimize operating systems, processes, and SOPs for the International Sales Department.

- Review and optimize processes in July and December each year, and train team members after promulgation.

10. Team Building and Management

- Build and manage the international sales team, providing training and guidance.

- Set monthly sales targets and establish incentive mechanisms.

- Hold a department meeting on the last day of each month to review performance and plan for the following month.

11. Ad Hoc Tasks

- Complete other temporary tasks assigned by superiors.

• Annual Leave
• EPF
• SOCSO
• Medical and Hospitalisation Leave