Best Global Logistics Technology (Malaysia) Sdn. Bhd. Hiring! Full Time Customer Account Representative in Selangor, Earn up to MYR 6,000 - Ricebowl

Expand the relationships with existing customers by continuously proposing solutions that meet their objectives

Serve as the link of communication between key customers and internal teams

Resolve any issues and problems faced by customers and deal with complaints to maintain trust

Manage the delivery of services for assigned Key Account customers

Perform and plan necessary reviews on operations and business

Maintain professional working attitudes that maintain and promote the company's core values.

Perform other tasks as assigned by the Key Account Manager

Compiling reports on key account progress and goals.

Strong negotiation and interpersonal skills for managing client interactions.

Ability to analyze data and market trends to provide customized logistics solutions.

High proficiency in monitoring KPIs and identifying areas for improvement.

Ability to thrive in a fast-paced, dynamic environment.

Prefer experience in logistics, freight forwarding, or supply chain management, often with a proven track record in account management.