全职 Help Desk Agent 工作, 薪水 up to MYR 3,500, QM Print WP Kuala Lumpur 公司招聘中 - Ricebowl

Language required: Mandarin, Bahasa Malaysia, little English.

Fresh graduates are welcomed to apply

Training will be provided

Possess good communication and interpersonal skills

Basic knowledge of computer and WhatsApp Web operations

Ability to handle multiple tasks and work under minimal supervision

Responsible, punctual, and customer-oriented

Prior experience in customer service or front desk role is an advantage

Skills Required: Customer Service, Front Desk Reception and Communication Skills

Handle and respond to customer inquiries via PC WhatsApp in a timely and professional manner

Assist customers in checking the status of their printing jobs

Collect payments from customers (cash, e-wallets, bank transfers) and issue receipts

Create and open new job orders in the system upon customer request

Attend to walk-in customers at the front desk

Coordinate with internal departments (design/production) to ensure job progress

Maintain accurate records of customer orders and update job tracking