Kemuncak Parts & Accessories Hiring! Full Time E-commerce Marketing Specialist in WP Kuala Lumpur, Earn up to MYR 4,500 - Ricebowl

• Candidate must possess at least SPM level qualification.

• A minimum of 1 year(s) of relevant experience in an e-commerce, retail, or business development role

• Experience in the automotive industry is a plus

• Fresh graduates are encouraged to apply

• Fluent in Mandarin, English, or Bahasa Malaysia is required

• Willing to be on standby remotely outside standard working hours (nights, weekends, and public holidays)

• Well-versed in Microsoft Office applications (Word, Excel, and PowerPoint) and Google Sheets

• Proficient in digital content creation, including image editing and video production (shooting and editing) using Canva and CapCut

• Familiar with social media and e-commerce landscape, including Shopee, Lazada, TikTok, Facebook, Instagram, etc.

• Excellent written and verbal communication skills

• Customer service-oriented and a team player

• Ability to work independently and take initiative

i. Platform and Operational Management

• Manage daily end-to-end operations of online stores, including order fulfilment, inventory synchronization, product orders, product listing accuracy, sales performance, etc.

ii. Customer Service & Sales Support

• Respond to online customer inquiries across various channels for both pre-sales and after-sales needs

iii. Competitor & Market Intelligence

• Conduct market research and competitor analysis to identify opportunities and stay ahead of industry trends

iv. Digital Marketing & Advertising

• Develop eye-catching graphics and promotional visuals for social media, campaigns, and e-commerce platforms using Canva

• Lead the production of platform-optimized short-form videos, from the initial script to final edit

v. Performance Tracking & Insights

• Analyse and report on key metrics such as engagement, traffic, conversion rates, and ROI

• Monitor campaign performance and provide insights with actionable recommendations

vi. Process Optimization

• Identify and develop process improvements to enhance efficiency across key business functions, such as order fulfilment, chat handling, content creation, and customer order management (as required)
  

vii. Ad Hoc Tasks

• Perform other ad-hoc duties as assigned by superior

• Annual Leave
• EPF / SOCSO / PCB
• Medical and Hospitalisation Leave
• EPF
• SOCSO
• EIS
• Annual Bonus
• Training Provided