- 211, Jalan Macalister George Town Pulau Pinang Malaysia 10450


George Town, Pulau Pinang
Working Location
Job Description
Requirements
Minimum of 1-year experience is required
Proficiency in English and Bahasa Malaysia
Willingness to learn
Good interpersonal skills
Ability to multitask
Proficiency in computer skills
Knowledge in PMS-IDB reservation systems is an added advantage
Able to work varying shifts (inc. Mornings, Evenings, Nights, Weekends & Public Holidays)
Responsibilities
Responsible for warmly welcoming & assisting guests upon their arrival
Handling phone calls, emails, and inquiries with professionalism and efficiency
Handling check-in and check-out process, and cashiering tasks
Handling reservations for rooms, badminton court and meeting rooms
Update guest’s requests promptly
Collaborate closely with housekeeping and maintenance teams on guest feedback
Carry out any other tasks assigned by the General Secretary and department heads
Benefits
Skills
Important Information
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