Shinsung Tongsang Malaysia Hiring! Full Time Customer Service Representative in Selangor, Earn up to MYR 3,000 + commission - Ricebowl

Minimum education level: Secondary/SPM/'O' Level certification or equivalent.

Open to fresh graduates and entry-level candidates seeking to begin a career in retail sales.

Proficiency in English, Bahasa Malaysia, and Mandarin is essential to effectively communicate with a diverse customer base.

Possess strong communication and interpersonal skills to engage with customers and provide exceptional service.

Demonstrated ability to work effectively in a team environment, supporting colleagues and contributing to overall sales goals.

Willingness to learn and adapt to the company's sales processes, product knowledge, and customer service standards.

Basic understanding of inventory management principles and retail sales operations.

Provide excellent customer service by greeting customers, assisting with product selection, and addressing inquiries in a timely and professional manner.

Maintain a visually appealing and organized sales floor by restocking merchandise, arranging displays, and ensuring cleanliness.

Process sales transactions accurately using the point-of-sale (POS) system, handling cash, credit card payments, and returns efficiently.

Assist in managing inventory by conducting regular stock checks, monitoring sales trends, and communicating low stock levels to the supervisor.

Achieve sales targets by actively promoting products, upselling, and providing product knowledge to customers.

Handle customer complaints and resolve issues effectively, escalating complex problems to the supervisor when necessary.

Support marketing initiatives by participating in promotional events, distributing marketing materials, and maintaining awareness of current promotions.