Pao Yeang Hiring! Full Time Field Service Technician (Large Printer Machineries) in WP Kuala Lumpur, Earn up to MYR 5,000 - Ricebowl

Possess a Secondary/SPM/'O' Level certificate or equivalent.

Entry-level position; fresh graduates are encouraged to apply.

Demonstrate strong problem-solving and critical-thinking abilities to diagnose and resolve technical issues with large printer machineries.

Exhibit excellent service orientation and a commitment to providing exceptional technical support to clients in the field.

Capable of effectively coordinating with other team members and departments to ensure seamless service delivery and customer satisfaction.

Maintain punctuality and demonstrate a high level of attention to detail in all aspects of the job, from troubleshooting to documentation.

Take responsibility for assigned tasks and demonstrate a proactive approach to identifying and resolving potential issues.

Possess strong communication skills in English, Bahasa Malaysia, and Mandarin to effectively interact with clients and colleagues.

Provide machinery technical support and technical support to customers.

Perform routine maintenance and repairs on large printer machineries at customer sites.

Diagnose and troubleshoot mechanical, electrical, and software issues on printing equipment.

Install and configure new printer machineries, providing on-site training to customers.

Respond to service calls in a timely manner, ensuring minimal downtime for customers.

Maintain accurate records of service visits, repairs, and parts used.

Collaborate with senior technicians and engineers to resolve complex technical problems.

Provide technical support to customers via phone, email, and on-site visits.

Manage and maintain a spare parts inventory for efficient service delivery.