- Tun Razak Bandar Kuala Lumpur WP Kuala Lumpur Malaysia 50450

Bandar Kuala Lumpur, WP Kuala Lumpur
Working Location
Job Description
Requirements
Min. 6 months - 1 year customer service experience in BPO or banking preferred
SPM graduate or above
Fluent in English & Mandarin (write, read, speak)
Willing to work on 24/7 rotational shifts
Good communication skills and ability to build strong customer rapport
Responsibilities
Handle customer inquiries via calls, chat, and email
Resolve issues and provide accurate information
Maintain service quality and meet shift responsibilities
Escalate complex cases when needed
Build strong customer relationships
Document all interactions properly
Share feedback on recurring issues/process improvements
Benefits
Skills
LRT - AMPANG PARK
0.2 km
MRT - AMPANG PARK
0.2 km
MRT - PERSIARAN KLCC
0.3 km
LRT - DAMAI
0.8 km
LRT - KLCC
0.8 km
MRT - CONLAY
0.9 km
MRL - RAJA CHULAN
1.4 km
LRT - DATO' KERAMAT
1.5 km
MRT - RAJA UDA
1.5 km
LRT - KAMPUNG BARU
1.5 km
MRL - BUKIT NANAS
1.7 km
MRT - BUKIT BINTANG
1.7 km
MRL - BUKIT BINTANG
1.7 km
MRT - TUN RAZAK EXCHANGE
1.8 km
LRT - JELATEK
1.9 km
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