- Jalan Telok Panglima Garang Bandar Kuala Lumpur WP Kuala Lumpur Malaysia 58000
Wealth Mastery Academy Hiring! Full Time Mandarin-speaking Customer Service Agent in WP Kuala Lumpur, Earn up to MYR 4,200 - Ricebowl
MYR3,000 - MYR4,200 Per Month
Bandar Kuala Lumpur, WP Kuala Lumpur
Fewer than 40 applicants. You still have a chance!
Posted
2 months ago • Closing
23 Oct 2026
Fewer than 40 applicants. You still have a chance!
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Working Location
Job Description
Requirements
Fluent in Mandarin (both written and spoken).
Minimum 1 year of experience in customer service or related field preferred.
Strong communication, problem-solving, and interpersonal skills.
Able to work under pressure and handle multiple tasks simultaneously.
Familiarity with CRM systems and basic computer skills.
Positive attitude and a customer-first mindset.
Willing to work on weekend and support events/ courses (if needed)
Responsibilities
Respond to customer inquiries via phone, email, and chat in Mandarin (and English when needed).
Resolve customer complaints efficiently and escalate issues when necessary.
Maintain accurate records of customer interactions in the CRM system.
Collaborate with other departments to ensure customer satisfaction.
Provide product or service information to customers clearly and professionally.
Follow up with customers to ensure issues are fully resolved.
Benefits
- Annual Leave
- Medical and Hospitalisation Leave
- EPF
- SOCSO
- EIS
- Annual Bonus
- Training Provided
- 5 Working Days
- Performance Bonus
Skills
Mandarin Chinese
Communication Skills
Customer Service
Problem Solving
Client Relationship Management
How to go to Wealth Mastery Academy by MRT, LRT or other public transport?
Bandar Kuala Lumpur
Nearby Public Transportation
LRT - KLCC
0.4 km
MRT - PERSIARAN KLCC
0.4 km
MRT - CONLAY
0.6 km
LRT - AMPANG PARK
0.7 km
MRT - AMPANG PARK
0.7 km
MRL - RAJA CHULAN
0.7 km
LRT - KAMPUNG BARU
1.1 km
MRL - BUKIT NANAS
1.1 km
MRT - BUKIT BINTANG
1.1 km
MRL - BUKIT BINTANG
1.1 km
LRT - DANG WANGI
1.4 km
MRT - RAJA UDA
1.4 km
LRT - DAMAI
1.4 km
MRL - IMBI
1.6 km
MRT - TUN RAZAK EXCHANGE
1.6 km
MRL - MEDAN TUANKU
1.8 km
LRT - PLAZA RAKYAT
1.9 km
MRL - HANG TUAH
2.0 km
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