- Jalan Teknokrat 5 Cyberjaya Selangor Malaysia 63000
KAALI HR Sdn. Bhd. Hiring! Full Time Mandarin-Speaking Customer Service in Selangor, Earn up to MYR 4,300 + bonus - Ricebowl
MYR4,200 - MYR4,300 Per Month
Bonus: MYR1 - MYR300 Per Month
Fresh Graduates
Be an early applicant!
Posted
4 months ago • Closing
12 Apr 2027
Be an early applicant!
Share
Save
Working Location
Job Description
Requirements
1) Minimum 6 months BPO CS experience
2) Fluent in reading and typing in English and Mandarin
3) Must be B2 English
4) Able to work in Cyberjaya
Responsibilities
1) Understand customer enquiries and ensure they are answered or routed through the appropriate support channel
2) Manage customer escalations and ensure that these are answered, tracked and escalated as required
3) Perform all procedures accurately, including following documented call flows, work processes, data entry requirements, and complaint management processes
4) ensure all SLAs are met accordingly
5) Demonstrate a strong customer service orientation and take responsibility to ensure customers are satisfied
6) Provide a high level of professionalism and competent customer service
7) Able to communicate effectively with customers in a friendly and polite manner by following to processes
Benefits
- Annual Leave
- EPF
- SOCSO
- EIS
- Training Provided
- Performance Bonus
- Medical and Hospitalisation Leave
Skills
Customer Service
Communication Skills
Mandarin Language Proficiency
Active Listening
Problem-Solving
How to go to KAALI HR Sdn. Bhd. by MRT, LRT or other public transport?
Cyberjaya
Nearby Public Transportation
PUTRAJAYA SENTRAL
1.9 km
Important Information
Never provide your bank or credit card details when applying for jobs. Do not transfer any money or complete unrelated online surveys. If you see something suspicious, Report this Job ad.
Learn More
