Mandarin or Cantonese Customer Service Specialist
SSM No : 200001000377
Iskandar Puteri, Johor
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Posted 3 days ago • Closing 26 May 2024
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Requirements
As a customer service specialist, you will respond to and accept customers' questions and suggestions accurately and efficiently through phone calls, email communications and online replies.
Job requirements
- Proficient in conversational Mandarin, English/Cantonese
- Know how to read Traditional Mandarin
- Graduates are welcome to apply, and the company will provide paid training.
Responsibilities
- Use Mandarin, English or Cantonese as the medium of communication, assist in answering or replying to customers, and provide customers with standard services.
- Provide customers with accurate consultation.
- Help customers answer questions, coordinate and get closer to customers.
Benefits
- Monthly salary + performance bonus + night shift allowance + working day allowance
- Overtime allowance is calculated separately
- Provide EPF & SOCSO
- Provide annual leave & sick leave
- Provide private transportation (from the pick-up location to the company)
- Provide paid professional training
- Provide promotion plan
- Free accommodation provided (*conditions apply)
- Company employee activities
- fun work environment
If you are passionate about delivering exceptional service, we encourage you to join our team. Be part of a diverse and innovative work environment where your skills and dedication will truly make a difference in clients' lives.
Please submit your resume and a resume stating your relevant experience and explaining why you are an ideal candidate for this position. We look forward to welcoming you to our team.
Additional Benefits
- Annual Leave
- EPF / SOCSO / PCB
- Training Provided
- Allowance Provided
- Overtime Pay
- Performance Bonus
- Medical and Hospitalisation Leave
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