MYR3,000 - MYR4,500 Per Month
Cheras, Selangor
More than 40 have applied to this job
Posted a month ago • Closing 5 May 2024
More than 40 have applied to this job
Requirements
- Diploma or Degree in Business Administration / Marketing.
- Previous working experience in customer service, or customer service related fields (i.e. Telemarketing, Billing, Customer Liaison etc) is an added advantage but not essential
- Possess good telephone etiquette with a smiley voice.
- Knowledge in handling basic computer (Microsoft Excel/Word etc).
- Good communication and interpersonal skills.
- Ability to multi-task, prioritise and manage time effectively
- Social media savvy
Responsibilities
- Interact with customers to provide information in response to inquiries about products & services.
- Process customer orders and complete activations in an accurate and timely manner, including verifying customer’s P.O. against Quotation.
- Perform initial checking on customer supplied items for eg. Artwork, film, sample, etc.
- Preparing docket to production (Issuing of Job Sheet, Packing Label, Part No Label )
- Monitor delivery timeliness & issuance of Delivery Note upon delivery
- Feedback and update sales team on customer’s requirement, production and delivery status whenever necessary.
- Assist in administration duties of Sales & Marketing Department.
- Ensure all activities are performed in a proper and professional manner according to company standards.
- Ensure that all important records are documented as per ISO 9001:2000 requirement.
- Perform other job related duties as assigned.
Benefits
- Annual leave and sick leave
- Bonus
- KWSP and SOCSO
- Medical claim
- 5 Working Days
Important Information
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