Customer Service Officer
Bright Property Service (Malaysia) Sdn Bhd
SSM No : 201701043831 (1258004-K)
MYR2,800 - MYR4,500 Per Month
Johor Bahru, Johor
Fresh Graduates
Fewer than 40 applicants. You still have a chance!
Posted a month ago • Closing 3 May 2024
Fewer than 40 applicants. You still have a chance!
Requirements
- Candidate must possess at least a SPM/ STPM/ A Level/ Diploma/ Degree in any discipline.
- At least 1-year experience in similar industry i.e., Customer Service/ Property Management/ Real Estate/ Property Developer.
- FRESH GRADUATES are encouraged to apply.
- Proficient in Mandarin, English & Bahasa Malaysia.
Responsibilities
- Collection of property maintenance fees/ miscellaneous payment, attend to owner's inquiries and resolve their problems/ complaints, report and follow up with contractors on rectification of defects.
- Responsible for creating, updating and keeping of management files.
- Coordinate with the Project Manager, contractors and maintenance team on property inspection/ maintenance/ issues.
- Ensure smooth handover of property and provide effective solutions to owners.
- Timely reporting on all kinds of incidences and emergencies to the Project Manager/ management.
- Maintain good customer relationship with the JMB and residents.
- Assist in organizing community activities and publicity work.
- To complete any other assignments/ tasks given by the Project Manager/ Company.
Benefits
- Working hours: 9am - 6pm (2 hours rest daily)
- Comprehensive training & support
- Opportunities for career advancement, focus on promoting internally
Attractive employee benefits：
- Handphone Allowance
- Transport allowance
- Meal Allowances
- Medical Card
- Hostel & Accommodation
- Festival celebrations
- Up to 18 days Public Holiday (as per government)
- Up to 14 days of annual leave
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