MYR3,000 - MYR5,000 Per Month
Bangsar South, Kuala Lumpur
Fresh Graduates
Fewer than 40 applicants. You still have a chance!
Posted 6 days ago • Closing 30 Apr 2024
Fewer than 40 applicants. You still have a chance!
Requirements
- Proficiency in Cantonese language is a MUST
- Fresh graduates / no working candidate are encouraged to apply as training provided
- Previous working experience in customer service, or customer service related fields (i.e. Telemarketing, Billing, Customer Liaison etc) is an added advantage but not essential
- Possess good telephone etiquette with a smiley voice.
- Good communication and interpersonal skills.
- Knowledge in handling basic computer (Microsoft Excel/Word etc).
- Ability to multi-task, prioritise and manage time effectively
Responsibilities
- To efficiently handle inbound and outbound customer call inquiries.
- To provide fast and timely solutions to all customer related problems.
- To ensure customer satisfaction by providing excellent Customer Services.
- To be constantly guided by company's service standards.
- Effectively manage large numbers of incoming calls
- Handle complaint, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution
- Keep records of customer interactions, process customer accounts and file documents
- Follow communication procedures, guidelines and policies
Benefits
- Annual leave and sick leave
- Bonus
- KWSP and SOCSO
- Medical & Insurance Coverage
- Birthday Leave
- Yearly Increments to upgrade your basic salary yearly & improve your lifestyle.
- Career Progression opportunities - you maybe able to get promotion easily.
- Allowance plus OT RM600 and above
Additional Benefits
- Training Provided
- Language Allowance
- Shift Allowance
- Overtime Pay
- Near to Public Transport
- 5 Working Days
Important Information
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