Customer Service Officer (Based in Melaka)
Flash Malaysia Express Sdn Bhd
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SSM No : 1199241-H
Undisclosed
Melaka City, Melaka
Fast Response
Hot Job
More than 40 have applied to this job
Posted 14 days ago • Closing 30 Apr 2024
More than 40 have applied to this job
Requirements
- Diploma/ degree holder that major in Logistics management, transportation, supply chain management are preferred. Fresh graduate are welcomed to apply.
- Good in Microsoft skills.
- Good communication and problem-solving skills, and able to deal with immediate problem.
- Able to work well under pressure
- Able to work for 6 days/week with an unfixed rest day (scheduled by the supervisor)
- Able to work at Melaka
Responsibilities
- Responsible for tracking parcels to customers and conducting communication with customers and related departments in the communication channels specified by the company
- To provide information, advice and basic troubleshooting in the case of delayed or lost deliveries
- Record data and produce daily/weekly/monthly reports. Both in the part of the parcel that has delivery problems, residual or other related problems.
- Problem analysis and performance
- To present solutions to problems in delivery to be more efficient and effective.
- Study and follow up on new knowledge-related technologies. to be applied in effective management
- Work and other projects as assigned by the supervisor
Benefits
- EPF / SOSCO
- Leave Entitlements
Additional Benefits
- Training Provided
Important Information
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