EMGS, REGISTRATION AND APPLICATION

• To prepare reports on status for students’ university applications, visa applications and enrollment registration.
• Oversees and develop all the operational staffs performance and provide guidance, advice and support on the operational issues with good motivation
• Working closely with other head of departments to improve efficiency and senior management to meet company objectives
• Serve as the main point of contact between the company and universities in Malaysia, responsible for maintaining and strengthening the relationship between the two parties.
• Understand the needs of each university and coordinate internal resources to meet those requirements.
• Maintain communication with universities and updated with the latest application requirements and admission information in a timely manner.
• Maintain university client files and ensure all application materials are updated and accurate.

SPECIAL PROGRAMMES MANAGEMENT

• Review of Doctoral proposal reports before enrollment to ensure the format and contents meet         requirements.
• Fill out questionnaires (UiTM), register for courses, organize tuition fees (UTM requires      checking which courses to register)before registration of new semester.
• To remind students with report submission and assisting to complete the reports
• Provide online training, translation and answer during the simulation proposal defense for               students. To arrange HHI thesis guidance classes
• To assist student with Selection and Registration for International Conferences
• To select select suitable journals based on students' thesis abstracts and contact journals to publish students Doctoral papers
• To monitor student progress to ensure ontime graduation and assist on graduation process
• To assist on students  visa related matters
• To provide asssistant for problem solving such as
  • Communicate with supervisors
  • Change supervisors
  • Handle visa issues
  • Resolve registration issues
  • Address course selection issues
  • Review new students' proposal reports
  • Answer phone calls
  • Other related tasks