MYR1,800 - MYR6,000 Per Month
Brickfields, Kuala Lumpur
Hot Job
More than 40 have applied to this job
Posted 5 months ago • Closing 3 Aug 2024
More than 40 have applied to this job
Requirements
Requirements
- Candidate must possess at least a Professional Certificate, Advanced / Higher / Graduate Diploma, Degree, Advanced Degree.
- Fluent in English, Bahasa Malaysia, optionally Mandarin.
- Positive attitude, passionate on collaborative teamwork, excel at interpersonal skills.
- Excellent written and verbal communication skills.
- Adaptable to change, able to pivot and find alternate solutions, demonstrated capability in meeting new challenges.
- Good problem solving skills, able to navigate unexpected situations or conditions.
- Critical observer-thinker, bringing fresh perspective and offer intuitive solutions and ideas.
- Demonstrated leadership skills in driving teamwork excellence, conflict resolution.
- Business-minded where applicable with entrepreneurship skill to ensure business success.
- Have strong knowledge of applicable system automation, business solution softwares.
Responsibilities
- Training and monitoring staff.
- Provide supervision, training direction, and leadership to the Reservation, Front Office and
- Housekeeping staffs.
- Establish SOP and KPIs for all departments.
- Dealing with customer complaints and comments.
- Develop alternative revenue streams to maximize sales by initiating new ideas for product
- development and identify new business opportunities.
- Always ensure delivery of excellent customer service and making sure that guests’
- comfort and safety are not compromised.
- Addressing problems and troubleshooting in terms of hotel operations.
- Ensure that the hotel is always kept clean and tidy and that operations are in compliance
- with all relevant statutory regulations (licensing laws, health, and safety and other statutory).
- Assign duties to workers and schedule shifts.
- Ensure that all financial and statistical records are maintained in line with the Company’s
- policies and management requirements.
- Ensure security is always effective.
- Conduct sales calls (courtesy) on selected clients and perform duty as Sales Representative if so required for the scope of responsibilities.
- To do marketing on promoting the hotel.
- Provide weekly management reports.
- Any other matters relating to hotel sales and marketing.
Benefits
- Accommodation provided
- Annual and medical leave shall be in accordance with the prevailing Labour Law
Important Information
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About Company